Products and Services
MTIC provides a full range of consultancy services, planning, design, project management, implementation, maintenance and managed services. MTIC provides professional advise to Customers in devising their corporate IT strategies and implementing IT and Telecommunication projects.
As part of our suite of managed services, we provide outsourced professional services to our Customers, running their IT and Telecommunication operations. Through economy of scale, we are able to help our Customers achieve better results and at the same time reduce their operating cost.
Our after-sales support includes a team of technical staff who are tasked to look into the problem management processes involving incident logging, tracking for resolution progress until incident closure. Our team of technical staff will be dispatched to Customer's site if onsite services are required.
Our warehouse is well stocked with a complete range of critical spares so as to ensure that the turn-around time for the hardware replacement.
IT & Telecommunication Services
MTIC IT & Telecommunication services includes:-
- Desktop Support & Management
- Outsource IT Professionals
- Email Services
- System Integration & Management
- IT and e-commerce strategies consultancy
- Network Solutions Centre Operations
- Managed Telephony Services
- Contact Centre Services
- Telecommunications consulting
- Dynamics of cabling services in the voice and data infrastructure / network
Valued Partners And Products
MTIC forges partnership with world-renowned IT and Telecommunication brands to provide the best of services to our Customers:-
- Cisco - Avaya - Cabling for voice or data- HP - Nortel infrastructure / network- Google - Polycom using copper or optical fiber- Juniper - MTIC Emergency Telephone- Lenovo - CCTV Surveillance System- Microsoft - Plantronics and Accutone- Symantec wired & wireless headset- Trend Micro